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Faq

How to book?
You can book directly at www.houseofseasons.be
In case you don’t get a confirmation within 7 days, you can call us at any time : +32 475 41 22 41   

When do I pay the balance ?
Down payment of 50% is required in order to make a final booking.
You will pay the balance 7 days before arrival with credit card. We only accept Visa or Mastercard.

How to know if the apartment will be available for the days I need?
At our website www.houseofseasons.be you can can find the calendar. These calendars are updated on daily bases.

How to know the total cost of my stay?
You can book directly through our secured reservation system, reservations for the House of Seasons can be made at www.houseofseasons.be
Prices are in Euro per apartment, per week, midweek or weekend.

Are there any extra charges ? 
The Rate is everything included, no surprises at check out...

What if I don’t want to stay a complete midweek or weekend ? 
We  let our apartments per weekend,midweek or any other combination. It is possible to stay 1 night, but a two nights rate will be charged .

Is it possible to pay by bank transfer?
You can do this very easily and for free within the Euro zone. Here are our bank details:
IG CONCEPT
SINT JANSPLEIN 5
8000 BRUGGE
 
KBC

IBAN: BE70 7380 2700 5125


BIC: KREDBEBB


communication: name, House of Seasons, DATA

When is it possible to check-in?
You can check-in from monday till sunday between 16:00 h (4 PM) and 00:00 h (midnight).
Early arrival is not possible because our staff needs enough time to clean the apartment...
We can make special arrangements in case you need to check in before of after check in times. If so it’s better to call us on the day of your arrival.

When do I have to leave the apartment ?
Check-out time is at 10.30 am and before 11.00 am at the latest.

Do we need to clean the apartment ?
We do the cleaning before and after your stay. We only expect our guests to leave the loft in the same condition as they found it : dishes are done, garbage is at the waist disposals, …

Can I cancel a booking ?
Cancellation earlier than 30 days before arrival are free of charges.

How to know the address of the apartment ?
The Art Deco Loft and the Apartments of The House of Seasons have the same address :
Sint Jansplein 5, 8000 Brugge
You can enter at the front door with your personal access code.

Can I bring a pet?
Unfortunately pets or any other animals are not allowed in our apartments. Our apologies for this inconvenience.

Can I smoke in the apartment?
Unfortunately smoking is not allowed in the apartment.

What if I need a baby cot?
If you need a cot for your baby you mention this on the booking form. We will provide you with a cot and high chair.

What if I need a taxi?
You can call this number:   +32 50 33 44 55         +32 50 33 44 55.

Are there towels en bed sheets in the apartment?
the apartment is provided with made up beds and towels,  You do not have to bring anything.